This stage of the model suggests that an educational institution is co-responsible for developing a sense of community. In a face-to-face environment, you can achieve this by hosting events where learners get to meet and do engagement tasks that promote conversations. In e-learning, this can be facilitated via online discussion forums where instructors can lead and direct the conversation or create opportunities to network and socialise, such as support and peer groups. When learners feel comfortable with the technology and online culture, they can engage in meaningful conversations and learn from each other.